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Quality Assurance and Management


Course Fee $270.00

No. of Places 15 of 15

Start November 11, 2018

End November 12, 2018

Location Erbil - MSELECT Academy

 

Quality Assurance and Management course:

MSELECT Academy is an Quality Assurance and Management course.

Quality assurance and management is an integral part of many business and organizations, both small and large organizations require a certain level of quality assurance procedures and schemes to overcome internal and external challenges. Of all quality management system regimes, the ISO 9000 family of standards are most implemented worldwide.

This two-day course will introduce the participants to the whole area of quality assurance and management, standards such as ISO 9000 and its specifications. Furthermore, this course to explain Total Quality Management tools and why external benchmarking is used as well as service quality management and introduction to Six Sigma quality review.

 

Course Outline:

By the end of this program, participants will be able to:

  • Understanding quality assurance and its parameters

  • Describing overall quality assurance and management and tools

  • Understanding ISO 900 family of standards

  • Introduction to Six Sigma Quality

  • Applying quality assurance within organizations

 

 

Who can take this course?

The training language is English; therefore any person who speaks at least advanced English may take the course. No prior experience is required, just a willingness to learn and a desire to develop yourself. The training is from 9:00 am to 5:00 pm

 

The Trainer:

Mr. Ourahman is an experienced lecturer, trainer, commercial and technical consultant and advisor with deep roots in corporate training, professional development programs, Soft Skills Training public speaking, mentoring and coaching with over 10 years’ experience

The Trainer Mr.Ourahman  has an extensive experienced in delivering professional development programs, soft skills, and hard skills. He is a professional training facilitator and delivers modules in three main areas, professional development programs which include business management, customer service, sales, and marketing skills, technical modules include programming languages and computer science sessions and English modules includes GE, EAP and Business English with an extensive ability to create, develop, customize and deliver new modules based on requests.

In his past work Experience

  • He has the lead and largest institute of Technology in New Zealand, with more than 20,000 students studying over 150 work-oriented programs where employment-focused education is offered at two campuses.

  • Teaching English classes (i.e. both GE & EAP), delivered special training classes for Business English, English for Marketing & Advertising and English for Marketing & Advertising. Furthermore led Human Resources and Marketing Departments; acting as HR and Marketing Manager

 

A professional training facilitator and delivers modules in three main areas, professional development programs which includes business management, customer service, sales and marketing skills, technical modules include programming languages and computer science sessions and English modules includes GE, EAP and Business English with an extensive ability to create, develop, customize and deliver new modules based on requests.

Furthermore a social, commercial and academic experience of east and west mixed with deep multicultural past, an Iraqi born, grew in various countries and educated in New Zealand has added extra flavors to consulting, training and coaching taste while can deliver modules in five languages including English, Kurdish, Urdu (Hindi), Persian and Arabic.

In addition to consultancy also involved in the community through delivering seminars, workshops and speeches to the students and public who are in need of some advice on their career path, as well as regularly participating and coordinating seminars and workshops for students and professionals respectively relating various domains.

 

How do I register?

You can register by emailing training@mselect.iq with the following details:

Full Name:

City/Town:

Email Address:

Phone number:

Name of course:

For more information, please call 066 261 4455 or 0772 617 5817

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