Understanding Standard Operating Procedure's
Understanding Standard Operating Procedure's (SOP)
Standard operating procedures (SOPs) are step-by-step instructions that act as guidelines for employee work processes. Whether written up in numbered steps or formatted as flowcharts, effective SOPs are complete, clearly written, and based on input from the workers who do the job.
The workshop emphasizes both the content of SOPs and the process of developing them. Emphasis is placed on specific topics and issues that have proven especially challenging in the field. Using a combination of small group work, experiential exercises, and participatory lecture/discussions, the facilitator will guide learning about both the content of SOP’s and the leadership and team-building skills needed to facilitate the development of a set of quality standard operating procedures for prevention and response. The aim of the course is to achieve efficiency, quality output and uniformity of performance while reducing miscommunication and failure to comply with industry regulations.
By the end of the SOP training, participants will be able to:
Describe the process for developing effective SOPs and be able to explain it to colleagues in the field; including the importance of the process itself.
Identify the issues that are key challenges for teams when developing SOPs, and implement strategies for resolving those issues and challenges.
Understand all of the elements and sections in the SOP development framework, and be able to identify the essential elements and those that may be optional in some contexts.
Who should attend?
All managers and leaders involved in the development of an organization’s standard operating procedures development, and implementation planning activities, in particular:
Managers & Supervisors
Team Leaders and Team Members
Professionals seeking professional development
When are courses being offered?
This is a 5-day course starting on Sunday, February 17th to February 21st.
The time of the class is 9 AM to 5 PM.
About the Trainer
Shauna Lee Sexsmith is an INGO program manager, senior consultant with UNITAR, development strategist and process facilitator with ten
years of experience helping develop executive leadership capabilities for the public and private sectors. She has provided advising, and facilitation for international governments, members of parliament, C-Suite executives, and institutions. She works across Korea, Myanmar, Iraq, United States, and Canada and integrates leadership development, innovation and social impact for purpose-led growth to ensure leaders, and teams meet complexity, emergent change, and innovation, with a more informed and collaborative environment.
How do I register?
Sign up on this page or by emailing firstname.lastname@example.org with the following details:
Name of course:
For more information, please call 066 261 4455
Participants who bring a friend along will receive a 10% discount!