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Key Account Manager

Job Title: Key Account Manager
Contract Type: Permanent
Location: Erbil, Iraq
REF: 1725
Contact Name: Hardi Ismail
Job Published: 8 months ago

Job Description

MSELECT is looking to hire a Key Account Manager for an international FMCG client in Iraq. Candidates must have at least 5 years of Account Management and Technical Sales experience. English fluency is a must.

Role Purpose

  • The Key Account Manager expands relationships with key customers to deliver the sales strategy and objectives across different End Use Market focussing on Beverage and Snacks
  • The Key Account Manager is responsible for achieving sales quota and assigned strategic account objectives
  • The Account Manager represents the entire range of company’s products in a customer menu first approach
  • They will lead the customer account planning cycle, ensuring alignment with customers’ needs and expectations

Key Responsibilities

  • Leads sales to best address customer needs, while coordinating the involvement of all necessary company personnel, R&D, Marketing etc.
  • Establishes productive, professional relationships with key personnel in assigned customer accounts
  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis

Accountabilities and Performance Measures

  • Achieves assigned sales quota in designated strategic accounts
  • Meets assigned expectations for profitability
  • Achieves strategic customer objectives defined by company management
  • Completes strategic customer account plans that meet company standards
  • Maintains high customer satisfaction ratings

Qualifications and Experience

  • Bachelor’s Degree or higher in Food Science, Food Technology or related field would be desirable
  • At least 5 years of relevant experience in Account Management and Technical Sales
  • Experience working with key players in the food industry across Iraq would be advantageous
  • Must have strong communication skills in English (oral and written)
  • Good organizational qualities to self-manage workload
  • Strong analytical and problem solving skills
  • Experience in working in international environments and the process industry is desirable
  • Proficiency in computer programs such as Excel, Word, PowerPoint etc.


  • Must be able to travel frequently and regularly across Iraq

*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.