Job Description
MSELECT is hiring a Receptionist on behalf of an international organization in Erbil , 1-3 Years’ of professional experience in a similar role, fluency in English, Kurdish is a must.
Responsibilities
1. Phone and reception services
1. Qualifications
Responsibilities
- Liaising with customers in a service-oriented manner on behalf of the office by providing a professional phone service, personally welcoming visitors and maintaining a high standard in the reception area
- Dealing with the phone calls
- Ensuring incoming and outgoing calls are efficient and uninterrupted
- Performing reception and secretariat services on a daily basis
1. Phone and reception services
- Answers and accepts phone calls and messages and/or forwards them
- Maintains a callback list of all incoming calls which cannot be taken by the relevant staff member
- Operates the answering machine appropriately
- Registers, documents and organizes incoming and outgoing correspondence (fax, emails, packages and personally delivered messages)
- Ensures deputation for other staff members
- Ensures that visitors are comfortable by offering newspapers, refreshments etc.
- Records data in control records
- Ensures creation and/or regular updating of a list of contacts and addresses (telephone, fax, email)
- Sorts and distributes incoming correspondence (email, fax, other official documents)
- Is responsible for distributing and accepting documents and packages to/from the post office, government institutions, embassies etc., and is responsible for these
- Ensures periodicals are put out
- Supports prepares transfers and/or other bank documents and checks these before execution
- Prepares all incoming invoices for Invoice Check
- Supporting in filing financial administration documents and treating information confidentially
- Compiles data from supplier’s invoices and supporting documents to verify accuracy of billing data and to ensure receipt of items ordered, using calculator and computer
- Compares invoices against purchase orders and shipping and receiving documents to verify receipt of items ordered.
- Performs other duties and tasks at the request of management
1. Qualifications
- University degree in finance, accounting or similar fields
- Accounting and finance experience/background is preferable
- At least 1-3 years’ professional experience in a comparable position
- Good working knowledge of ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS Office)
- In-depth knowledge of accounting software is an asset
- Very good written and oral knowledge of the European language widely used in the country, ideally a knowledge of German
- Politeness and helpfulness in dealing with visitors
- Willingness to up skill as required by the tasks to be performed – corresponding measures are agreed with management