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Job Title: Receptionist
Contract Type: Permanent
Location: Erbil, Iraq
REF: 1301
Contact Name: David Bernard
Job Published: about 1 year ago

Job Description

MSELECT is hiring a Receptionist on behalf of an international organization in Erbil , 1-3 Years’ of professional experience in a similar role, fluency in English, Kurdish is a must.
  • Liaising with customers in a service-oriented manner on behalf of the office by providing a professional phone service, personally welcoming visitors and maintaining a high standard in the reception area
  • Dealing with the phone calls
  • Ensuring incoming and outgoing calls are efficient and uninterrupted
  • Performing reception and secretariat services on a daily basis
The receptionist performs the following tasks:
1. Phone and reception services
  • Answers and accepts phone calls and messages and/or forwards them
  • Maintains a callback list of all incoming calls which cannot be taken by the relevant staff member
  • Operates the answering machine appropriately
  • Registers, documents and organizes incoming and outgoing correspondence (fax, emails, packages and personally delivered messages)
  • Ensures deputation for other staff members
  • Ensures that visitors are comfortable by offering newspapers, refreshments etc.
  • Records data in control records
2. Office work and services
  • Ensures creation and/or regular updating of a list of contacts and addresses (telephone, fax, email)
  • Sorts and distributes incoming correspondence (email, fax, other official documents)
  • Is responsible for distributing and accepting documents and packages to/from the post office, government institutions, embassies etc., and is responsible for these
  • Ensures periodicals are put out
3. Financial services
  • Supports prepares transfers and/or other bank documents and checks these before execution
  • Prepares all incoming invoices for Invoice Check
  • Supporting in filing financial administration documents and treating information confidentially
  • Compiles data from supplier’s invoices and supporting documents to verify accuracy of billing data and to ensure receipt of items ordered, using calculator and computer
  • Compares invoices against purchase orders and shipping and receiving documents to verify receipt of items ordered.
4. Other duties/additional tasks
  • Performs other duties and tasks at the request of management
Required qualifications, competences and experience
1. Qualifications
  • University degree in finance, accounting or similar fields
  • Accounting and finance experience/background is preferable
2. Professional experience
  • At least 1-3 years’ professional experience in a comparable position
3. Other knowledge, additional competences
  • Good working knowledge of ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS Office)
  • In-depth knowledge of accounting software is an asset
  • Very good written and oral knowledge of the European language widely used in the country, ideally a knowledge of German
  • Politeness and helpfulness in dealing with visitors
  • Willingness to up skill as required by the tasks to be performed – corresponding measures are agreed with management