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Job Title: Receptionist
Contract Type: Permanent
Location: Erbil, Iraq
REF: 1601
Contact Name: David Bernard
Job Published: about 1 year ago

Job Description

MSELECT is looking to hire a Receptionist for an international development organization in Erbil. Candidate must have at least 3 years of relevant experience and fluent in English and Kurdish.


  • liaising with customers in a service-oriented manner on behalf of the office by providing a
  • professional phone service, personally welcoming visitors and maintaining a high standard in the
  • reception area
  • dealing with phone calls related to the organaztion.
  • ensuring incoming and outgoing calls are efficient and uninterrupted
  • performing reception and secretariat services on a daily basis


1. Phone and reception services

  • answers and accepts phone calls and messages and/or forwards them
  • maintains a callback list of all incoming calls which cannot be taken by the relevant staff member operates the answering machine appropriately
  • registers, documents and organises incoming and outgoing correspondence (fax, emails,
  • packages and personally delivered messages)
  • ensures deputation for other staff members
  • ensures that visitors are comfortable by offering newspapers, refreshments etc.
  • records data in control records

2. Office work and services

  • ensures creation and/or regular updating of a list of contacts and addresses (telephone, fax,
  • email)
  • sorts and distributes incoming correspondence (email, fax, other official documents)
  • is responsible for distributing and accepting documents and packages to/from the post office,
  • government institutions, embassies etc., and is responsible for these
  • ensures periodicals are put out

3. Financial services

  • Supports prepares transfers and/or other bank documents and checks these before execution
  • prepares all incoming invoices for Invoice Check
  • supporting in filing financial administration documents and treating information confidentially
  • compiles data from supplier’s invoices and supporting documents to verify accuracy of billing data
  • and to ensure receipt of items ordered, using calculator and computer compares invoices against purchase orders and shipping and receiving documents to verify receipt of items ordered.

4. Other duties/additional tasks

  • performs other duties and tasks at the request of management

 Required qualifications, competences and experience

  • university degree in finance, accounting or similar fields
  • accounting and finance experience/background is preferable
  • Professional experience
  • at least 1-3 years’ professional experience in a comparable position
  • Other knowledge, additional competences
  • good working knowledge of ITC technologies (related software, phone, fax, email, the internet)
  • and computer applications (e.g. MS Office)
  • in-depth knowledge of accounting software is an asset
  • very good written and oral knowledge of the European language widely used in the country,
  • ideally a knowledge of German
  • politeness and helpfulness in dealing with visitors
  • willingness to up skill as required by the tasks to be performed – corresponding measures are greed with management.
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.