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Sales Supervisor

Job Title: Sales Supervisor
Contract Type: Permanent
Location: Erbil, Iraq
Industry:
REF: 1255
Contact Name: Omid Miri
Job Published: 2 months ago

Job Description

MSELECT is seeking to hire a detail-oriented, thorough, and organized sales supervisor for an FMCG client, successful candidate must speak Arabic and Kurdish with a minimum of 4 years relevant experience.
 

Sales Supervisor Duties and Responsibilities

  • Understand customer needs and offer solutions and support
  • Organize and coordinate sales representatives schedules
  • Research potential leads from business directories, web searches, or digital resources
  • Recruit, hire, and train new sales representatives
  • Receive and report on all sales leads
  • Supervise sales representatives and assistants
  • Answer potential customer questions and follow-up call questions
  • Work with sales team when closing sales
  • Track weekly, monthly, and quarterly performance and sales metrics
  • Meet all sales quotas and goals
  • Assist sales representatives and team to meet and exceed goals
     

Sales Supervisor Requirements and Qualifications

  • High school degree or equivalent; Bachelor’s degree in business administration, business, or related field preferred
  • Four (4) years’ previous experience in customer support, client services, sales, or a related field\
  • Arabic and Kurdish Language proficiency is a must, English language is a plus
  • Demonstrated and proven sales results
  • Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts
  • Focused on customer service
  • Excellent verbal and written communication skills
  • Persuasive and goal-oriented
  • In-depth understanding of company services and its position in the market
  • Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
  • Ability to multitask, prioritize, and manage time efficiently