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Service Engineer

Job Title: Service Engineer
Contract Type: Permanent
Location: Erbil, Iraq
REF: 1553
Contact Name: Susan Rafat
Job Published: about 1 year ago

Job Description

MSELECT is hiring a Service Engineer for a manufacturing company based in Erbil. Must have minimum 3 years’ experience in similar role and fluent in English, Kurdish and Arabic

Main duties:
  • Install and maintain company products at client’s location (Mainly heavy duty printers).
  • Troubleshoot technical problems and find solutions.
  • Escalate unsolved problems to higher teams (within the company or to manufacturer support).
  • Maintain accurate records about all service activities throughout the day via company ERP & Service Management systems.
  • Maintain good health and strength as the job requires handling of heavy products; special during installation.
  • Maintain professional technical knowledge by attending educational workshops, WebEx sessions, reviewing professional publications & take online courses.
  • Take online exams and follow company certification guidance.
  • Maintain stock level of spare parts required for daily service activities.
  • Education: University Graduate, preferable engineer.
  • Language: English (must), Kurdish and Arabic.
  • Experience: Minimum 3 years in similar position preferably in Mechanical, Electrical or IT fields.
  • Own a car and has driver license is a must, however transportation cost covered by our company.
  • Working hours 8:00 – 16:00 Saturday – Thursday
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.