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Human Resources Specialist

Job Title: Human Resources Specialist
Contract Type: Permanent
Location: Erbil, Iraq
REF: 414
Contact Name: Sana Kamangar
Contact Email:
Job Published: over 3 years ago

Job Description

One of the international companies in the retail sector is looking for a Human Resources Specialist with a minimum of 3 years of experience in a related field to lead and manage the business unit/area, to be based in Erbil. Fluency in English and Kurdish are required.


  • Acts as a single point of contact for the employees and managers in the business unit / area in people management agenda.
  • Possesses a deep knowledge of the business unit / area, key employees and business processes.
  • Builds a strong business relationship with the business unit / area and transfers HR requests and solutions to/from the business unit.
  • Implements best practices and supports the delivery of HR processes at the business unit / area.
  • Identifies gaps, proposes and implement changes necessary to cover risks.
  • Acts as the performance improvement driver and provokes positive changes in the people management.
  • Leads the change management projects and manages the HR related internal and external communication.
  • Assures implementation of broader policy and adherence to external regulations.
  • Participates in the recruitment process, discussing staff needs with line managers, screening applications, and conducting interviews.
  • Assists in career development issues, discussing career paths with line managers and recommending suitable candidates for promotion.
  • Investigates and resolves day-to-day employee relations problems, either directly or through advice to line management.
  • Conducts routine salary administration tasks, providing advice to managers on the wages and salaries of all employees, except senior management.
  • Prepare and manage HR business plan and yearly budget for the assigned regions.



  • University degree in Human Resources and Business Administration or equivalent.
  • 3-5 years of experience.
  • Previous experience in retail.
  • Strong client management skills and ability to keep promises.
  • Ability to generate ideas and solutions.
  • Strong communication skills in all forms including written, oral, email, telephone, and presentation.
  • Computer proficiency (use of emails/ autonomy in computer configuration, use of Excel for offers & price lists analysis /use is a Must).
  • Commitment to Company values.
  • Fluent in English and Kurdish.

“Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process."