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Team Leader

Job Title: Team Leader
Contract Type: Permanent
Location: Erbil, Iraq
REF: 1357
Contact Name: Omed Shekhani
Job Published: over 1 year ago

Job Description

MSELECT is looking to hire a Team Leader for an international healthcare client in Erbil, Iraq.


  • HCP’s Activity  
    • Ensure visits of current and future KOL’s in all areas to develop & maintain good relations & implement the proper brand support in the market to leverage brand recommendation
    • Liaise with and build professional relationship with key contacts of the main medical, health and nutritional bodies to facilitate regulatory policy lobbying
    • Conduct periodic market visits to resolve any consumer problems
    • Coordinate with Medical affairs manager to sponsor and/or provide the appropriate service to KOL
    • Identify HCP contacts with KOL status
    • Keep close contact with RTF decision makers and provide support as per the plan
  • Team Management
    • Daily & weekly meetings to review and discuss the market situation and daily sales operation and to review if sales plans are in line with cycle objectives
    • Coordinate with the Medical Representatives the most efficient means to optimize the sales performance
    • Appraise the efforts versus the monthly targets
    • Co-ordinates and facilitate the Initial training programs as set out in the skills build training plans if applicable
    • Develop appropriate evaluation and assessment tools to measure quality of training, knowledge and other skills required by Medical Representatives if applicable
    • Recommend and compile findings of key performance indicators and incentive schemes
    • Conducting double visits for support and coaching purposes
    • Promote team work by sharing best practice
    • Facilitate in round tables, symposia and conferences
    • Prepare visit forecasts
  • Planning and business Strategy
    • Ensure the proper implementation of the established sales policies and procedures
    • Develop an efficient sales program to ensure the achievement of the targeted sales forecast
    • Recommend and optimize A&P budget allocated for professional contacts in terms of samples, professional schemes, presentations, seminars and professional talks
    • Manage and be accountable for the A&P budget assigned to the area to meet the sales plan
    • Date collection and market intelligence on country specific (and WHO) regulatory policies and procedures, and large scale seminar organization
    • Provide Medical manager with competitors information collection and analysis
    • Prepare weekly sales reports as well as HCP updates.
  • Sales Analysis
    • Analyze the sales every month / area / outlet, to measure the efforts of the team & to find the strength & weakness & recommend corrective actions
    • Monitors and follow-up on competitors’ prices and sales strategies
    • Monitor and be responsible for monthly spending plan to guidelines and to effectively manage the budget allocated for the local nutritional team
  • Supervisory Responsibilities:
    • Coach and develop the individual team members
    • Lead, inspire and motivate the team to create a “winning team spirit” to optimize team output
    • Ensure the medical sales teams have access to the (administrative) resources they require achieving their business objectives with optimum efficiency


  • High standard of spoken and written English and Arabic is a must, Kurdish is an advantage.
  • Bachelor degree in medical or pharmacy
  • Minimum 4 years of work experience
  • Medical Knowledge
  • Sales Principles
  • Finance principle
  • Able to travel
  • Must have a car

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.