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Windows 10 Trainer

Job Title: Windows 10 Trainer
Contract Type: Temporary
Location: Basra, Iraq
REF: 1042
Contact Name: Ghusoon Nader
Job Published: about 1 year ago

Job Description

MSELECT is looking on behalf of a major global oil and gas company in Basra a Windows 10 Trainer who will be responsible to deliver windows 10 training and guidance to the ITC Support team and all company staff in all their fields staff. 

Role Summary 

The Windows 10 Trainer reports to the Service Desk Manager. The Windows 10 Trainer is responsible to deliver windows 10 training and guidance to the ITC Support team and the business staff.  

The individual must be able to deliver effective comprehensive training in Arabic and English and ensure the training services delivered are in line with business needs in all company sites.

Key Responsibilities:

  • Carry and present Microsoft Windows 10 training materials.
  • Carry and present Microsoft Office 2016 training materials.
  • Conduct ITC Staff high-level training and End User training in Fields Sites as per the agreed schedule.
  • Responding to the end users enquiries in perfect manner.
  • Conduct group and one to one training sessions.

Criteria & Qualifications

  • Windows 10 certified.
  • Extensive work experience in a similar position.
  • Extensive knowledge in Windows 10.
  • Knowledge of IT standards, processes and policies.
  • Extensive knowledge of positive customer interactions.
  • Extensive experience of supporting MS Office 2016 suite
  • Strong presentation skills.
  • Proven track record of maintaining high levels of customer satisfaction.

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.