MSELECT is looking to hire a QHSE Manager for an industrial and distribution group in Baghdad. Candidates must have a minimum of 8 years of relevant experience Fluency in English and Arabic is a must.
Role Purpose
To initiate, plan, and develop processes and projects to define and implement quality assurance practices within manufacturing operations in line with international standards organizational policies, standards and guidelines.
Ensure overall quality control of processes, raw materials and products in line with regulatory and industry Standards.
Create and maintain a safe working environment and promote a safe working culture considering environmental impact by Implementing all site Health, Safety, & Environment policies and ensure compliance to International /
KORE standards.
Key responsibilities
1.Site Quality
Key Activities
- Lead the development of site quality and process capability on site Ensuring that WCM practices are adopted and rolled out through the site
- Introduce Quality First Culture with clearly defined objectives and KPI reporting
KPIs
- No significant product quality issues in Market place
2.HACCP
Key Activities
- Further the development of HACCP protocols to fully identify all risks to product quality
- Introduce full validation of pre-requisite values on site
- Manage the Zero tolerance on quality defects process
KPIs
- Full risk analysis available
- Pre-requisite failures to be reported
- Non-conformance process to be embedded
3.Management of Subordinates
Key Activities
- Organize and supervise the activities and work of subordinates to ensure that all work within the
- function is carried out in an efficient manner which is consistent with operating procedures and policy
- Ensure that all staff are suitably trained and that detailed succession planning is in place at all levels
- Implement the 30 to 90 day objectives format to ( all L6 and above ) staff
KPIs
- Audit of compliance versus procedure and policy
4.Policies & Procedures
Key Activities
- Recommend improvements to existing QA/QC policies and procedures and direct the implementation of instructions and controls covering the respective plant so that all relevant procedural/ legislative requirements are fulfilled while delivering a quality, cost-effective service
KPIs
- Compliance with procedural and legislative requirements
- Effective communication of procedures and instructions
5.Schedule and Planning
Key Activities
- To support Managers / Superintendents for man power schedule as per the plan and control over time within the budget
- Escalate deviation with corrective action and contingency plan
KPIs
- No delays in production planning due to processing issues
6.Budgets & Plans
Key Activities
- Contribute to the preparation of the quality assurance / control unit’s budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified
- Monitor the financial performance of the quality assurance / control units of activities versus budgets so that areas of unsatisfactory performance are identified and rectified promptly and potential performance improvement opportunities are capitalized upon
KPIs
- Budgets and plans are prepared timely and accurately in line with the annual budget parameters and timescales
- Financial variance versus budget
7.Financial
Key Activities
- Ensure that all costs are managed in line with the budgeted costs
KPIs
- Labor costs in line
- Other Manufacturing cost as budget
8.Continues Improvement
Key Activities
- Stimulate subordinates and contribute to the identification of opportunities for continuous improvement of QA/QC unit systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement
KPIs
- Number and quality of improvements are line with corporate expectations and implemented
9.MIS & Reports
Key Activities
- Prepare MIS statements and reports pertaining to QA timely and accurately to meet the company and department requirements, policies and standards
KPIs
- All QA/QC MIS statements and reports are prepared timely and accurately and meet the company policies and requirements
10.Safety & Environment
Key Activities
- Ensure all relevant safety, and environmental policies procedures and controls are adhered to so that employee safety, legislative compliance
- Develop the site safety procedures in line with international standards as well as KORE requirements
- Ensures all manufacturing related areas adhere to health standards and regulations, report and analyze all diseases within the company identifying causes and actions to be undertaken
KPIs
- Frequency of noncompliance with safety, quality and environmental policies and procedures
- Frequency of Lost Time Incidents and near misses
11.Other Relevant QA activities
Key Activities
- Apply and ensure adherence to all approved operational techniques, activities, work instruction and inspection plans in order to avoid any faulty, defective or unfit products
- Assemble cost control and statistical data, as needed, in order to support in quality objectives
- Study/ analyze customer complaints and nonconformities (if the corresponding corrective and/ preventive action
- Monitor the storage and handling conditions of both raw materials and finished products in order to ensure conditions are regulated
- Follow-up and report any observations of un-hygienic standards in the plant in order to ensure a sanitary work environment
- Ensure proper inspection for in-process and finished goods, and segregate nonconforming products in order to ensure that all products produced are of the required standards
- Ensure the adherence to specifications of both raw materials and finished products in order to ensure all manufactured products are safe, reliable and of high quality
- Implement instructions of hygienic regulations and pest control in order to maintain a healthy environment
- Coordinate with certification body and company departments for successfully conducting external audits
- Ensure the issuing of technical documentation and QA Certifications for customers, aimed at certifying the company’s products’ reliability, safety and guarantee
- Plan and lead / coordinate quality related projects in order to facilitate the smooth running of QA related projects
KPIs
- Number of faulty products related to non-compliance with work instructions
- Evidence of cost control and statistical data being used to leverage position of products
- customer complaints analyzed and anomalies resolved
- Raw materials and products are in quality assured conditions
- Work environment promotes and facilitate quality assured products
- Number of non-compliance cases
- Up-to-date and high standards regulations and specifications in place
- Feedback from external auditors
- QA certifications issued
12.Communication Strategy
Key Activities
- Contribute to the establishment and implementation of necessary communication strategies for the improvement and awareness of quality issues across all departments
- Communicate quality control information to all relevant organizational departments, outside vendors or contractors in order to ensure transparency and awareness
- Contribute to the arrangement of Quality/Food Safety management System Trainings in cooperation with the HR in order to ensure the relevant employees are kept abreast and up-to-date on latest QA trends in FMCG Manufacturing
KPIs
- Adequate awareness of quality issues across departments
- Effectiveness of communication strategies and methods used
- Subordinates and relevant employees are up-to-date on latest QA trends
13.Housekeeping
Key Activities
- Manage Housekeeping function within Factory to ensure all GHK, GMP, 5S standards are met and site hygiene and cleanness is up to international standard
- Manage, develop and support HK team
KPIs
- HK score
- 5S
Qualification, Experience and Skills
- Bachelor Degree, Postgraduate and/or MBA desirable
- Minimum 8 – 10 years of relevant experience Preferably in a Technical role working with formulated juice products desirable but liquid processing knowledge essential
- Experienced HACCP team leader ( formal qualification would be an advantage)
- Exposure to World Class Manufacturing and Continuous improvement and 5 S initiatives
- Formal IOSH or Similar Health and Safety training would be an advantage
Competencies
- Excellent English Skills
- Good Technical Knowledge
- Problem solving and Analytical skills
- Effective Team leader
- Organizational Skills
- Attention to detail
- Computer Skills
- Initiative
- Analytical Thinking
- Team Working
- Information Seeking
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process