Sales Manager

  • Location:

    Erbil, Iraq

  • Sector:


  • Contact:

    Steve Al-Bazy

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


MSELECT is looking for a Sales Manager for a food and beverage client in Erbil. Candidates must have at least 5 years of experience in sales in the FMCG sector. English and Kurdish fluency is a must, Arabic is a plus.


Main Duties and Responsibilities

  • Develop and manage organizational sales by developing a business plan that covers sales, revenue and expense controls
  • Develop and achieve sales goals to grow the brand and sales network, compare performance to goals and adjust goals as needed
  • Track sales goals and report results as necessary
  • Develop new business through lead generation using personal and business networks, cold calling, and other developmental techniques to achieve planned targets
  • Responsible for all aspects of account management for new and existing accounts
  • Hire, train and develop new team members such as technicians and sales representatives as the operation grows
  • Develop and assess operational processes and procedures, identify opportunities for improvement and implement changes as necessary
  • Maintain high levels of customer service to existing customers
  • Develop and execute promotions, marketing activities and point of sale material
  • Develop and provide detailed and accurate sales forecasts, reports, expense information and other necessary systems
  • Manage ongoing needs of clients on a daily, weekly, and monthly basis for ordering materials, requesting machine maintenance and other client’s needs
  • Dispatch maintenance technicians to client locations to perform needed and periodic machine maintenance
  • Prepare, deliver, and collect monthly invoices to clients and maintain accurate records
  • Work with UAE branch to further develop the company presence in the Kurdistan Region
  • Coordinate with UAE branch to order necessary quantities of materials and equipment to ensure stock availability
  • Develop a system for ordering materials, handle logistics, storage and other aspects of procurement for company materials
  • Develop marketing initiatives to increase brand awareness
  • Follow up on customer complaints and issues as they arise
  • Develop new business channels across the Kurdistan Region’s major cities



  • Language Skills: Must know English and Kurdish, Arabic is a plus
  • Computer Skills: Full MS Word, Excel, PowerPoint (Office Suite) abilities
  • Organizational Skills: Must be a good communicator, organized, have attention to detail, able to work under pressure, and customer relationship management. Must be able to deal with a large variety of people in a friendly, convincing, and respectful manner.



  • Education: College/ University Diploma
  • At least five-years prior experience in the FMCG/Sales industry is required
  • Preferred Nationality: Kurdish but open to other nationalities (Must be able to travel to the UAE on occasion)
  • Travel might be required periodically, both around the Kurdistan Region and to the UAE
  • Working Conditions: (6) Days per week & (10) hours per day


*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process