MSELECT is looking on behalf of a major global Oil and Gas company in Basra a Mobile Support Engineer who assist the Senior Network Infrastructure Engineer in the delivery and support of network services, the position is on rotation basis 28 days on /28 days off, 12 hours per day, the candidate must be fluent in Arabic and English.
- Assist the Network Infrastructure Engineer to ensure trouble-free operations of telecoms infrastructure in the site including core network infrastructure, data center and campus LAN, terrestrial and VSAT WAN.
- Assist the Network Infrastructure Engineer to identify risks to service delivery, recommend options to address risks and execute approved options.
- Work with the Network Infrastructure Engineer to develop infrastructure capability to meet agreed service targets.
- Delivery of telecom enhancement projects.
- Primary Remote hands-on support across site field network.
- Define and execute telecoms related 'changes'
- Provide 2nd/3rd level support for network incidents.
Criteria & Qualifications
- Experience working as hands on remote support on Oil & Gas field network technologies.
- Experience in deploying network infrastructure solutions.
- Experience in Microwave Transmission Systems.
- Experience of working in Data Centre environments.
- Broad understanding of IT, security and IP telephony
- Ability to work within a multicultural environment.
- Willingness to be deployed across Rumaila field network sites throughout the working day.
- Experience in a similar role in an oil/gas company
- CCNA\ CCNP R&S
- University level education preferably in Engineering / IT or related discipline.
- ITIL Foundations.
- Excellent communication skills (verbal and written)
- Strong analytical skills
- Strong interpersonal skills and able to work with staff at all levels in an organisation
- Proactive thinking – the ability to come up with options and solutions
- Good attention to detail
- Delivery focused
- Willing to challenge and be challenged
- Motivating, positive, energetic, helpful
- Leads by example
- Demonstrates strong customer empathy