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Online Retail Manager

Job Title: Online Retail Manager
Contract Type: Contract
Location: Erbil, Iraq
Industry:
REF: 13
Contact Name: Aheng Ashti
Contact Email: aheng@mselect.iq
Job Published: almost 2 years ago

Job Description

Mselect is looking for an Online Retail Manager for an oil and gas service company in Erbil, Kurdistan. The candidate must have at least 5 years experience in Online Retail Management.

The Online Retail Manager is responsible for the online procurement platform as described below:

Job Description:

  • Responsible for everything that goes on in the store’s website including the posting/displaying of the goods, making sure that all links are working.
  • Make sure that all the items being sold are up-to-date, have the correct sizes, prices and the like.
  • Responsible for listing the store policies as well as putting up a shopping cart for the customers to use.
  • Respond to emails as well as answer phone messages from both their clients and suppliers in 24 hours or less. Be available for customer service especially during store hours.
  • Keep in touch with a logistics company as well as the suppliers and manufacturers of the products they provide to haggle and agree on pricing of all goods.
  • Keep a database of the inventory and products which need to be replenished or changed. Make a schedule for the cut-off of the order filling and payment for the day to ensure the buyer receives the packages in a timely manner.
  • In charge of the promotion of the site as well as sales by continuously creating effective sales and marketing strategies to attract more customers.

Knowledge and Skills Requirements:

  • Customer service skills.
  • Organized with good computer, internet and SEO skills.
  •  Hard working.
  • Results-oriented with a good eye for details.
  • Bachelor degree or higher.
  • English is a must.
  • Five years of related work experience is required.