Application Operations Manager

  • Location:


  • Sector:


  • Contact:

    Steve Al-Bazy

  • Job ref:


  • Published:

    23 days ago

  • Expiry date:


MSELECT is looking to hire an Application Operations Manager for a leading global technology client in Baghdad. Candidates must have a minimum of 3 years of experience in digital industry operation. English and Arabic fluency is a must.

About the Job
You will be playing operations manager for the Application Store, responsible for the user and revenue increase in Iraq.

You need to have the necessary skills for a content aggregation/curation role in apps, games or an online marketplace. You also have to be knowledgeable regarding data analytics and skillful in using Word/Excel/PPT.


  • Manage different game/app and data analysis on a daily basis.
  • Market analysis on games/apps, channels, and make campaign plan.
  • Design and Execute online/offline campaign to increase user awareness and revenue.
  • Daily communication with business partners, develop joint marketing activities with partners.
  • Identify potential VIP gamers through different channels such as in-game alliance, Groups, KOLs and Communities. Contact VIP gamers and maintain good relationship.
  • Transfer online campaigns to VIP users and encourage gamers to join activities.
  • Collect suggestions, complaints, issues from users, and solve related issues.
Key Responsibilities
  • Make sure the campaign implementation and KPI achievement.
  • Improve the number of paid users and revenue through effective operation actions.
  • Maintain the cooperation relationship with business partners and solve partner-related problems.
  • Work with data & innovation team.


  • 3 years of experience in digital industry operation
  • Self-driving and a strong sense of responsibility, result-oriented and aggressive
  • Able and eager to learn new concepts and challenge the existing framework
  • Diligent with a strong attention to detail
  • Strong quantitative, analytical & problem-solving skills
  • Demonstrated ability to execute multiple projects under tight deadlines in a fast-paced environment
  • A self-starter with the ability to manage your own workload
  • Excellent verbal & written communication skill
  • Out-going & Strong relationship management & interpersonal skills
  • Able to travel to Erbil as the work requires

*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process