Job Summary:
In this role you will be responsible for developing trusting customer relationships and maximizing account share and customer retention with building owner accounts.
Responsibilities:
- Provide knowledge and consultation in the form of developing HVAC system related solutions for the customer’s problems, including financial and performance-based considerations
- Consistently ascertain customer needs and current market opportunities. Assemble and coordinate acquisition team as needed for customers and projects
- Convert leads into opportunities by assigning the appropriate sales process, identifying the required sales team members, making assignments, and communicating the next steps in the process
- Develop and execute an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable and successful partnership
- Assist customers in answering technical questions on HVAC systems, Products, and relevant industry issues
- Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms
- During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location
Qualifications:
- Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience
- Minimum five (5) years’ experience in facilities or HVAC systems
- Working knowledge of HVAC systems and service agreements
- Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI in the previous 5 years; Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years
*Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.